Learning objectivesExplain why strategic human resource management can help an organization gain a competitive advantage.Describe the steps managers take to recruit and select organizational members.Discuss the training and development options that ensure organization members can effectively perform their jobs.Explain why performance appraisal and feedback is such a crucial activity, and list the choices managers must make in designing effective performance appraisal and feedback procedures. Explain the issues managers face in determining in determining levels of pay and benefits